Care Solutions is licensed by the State of Illinois and the Department
of Public Health. As a Home Health Agency, the organization is covered
by Long Term Care Insurance, Managed Care, VA Benefits, and other private
insurances. “Seniors are very aware of the high cost of healthcare,
and they do not need to worry about being charged high prices for our
services,” says Ara.
Care Solutions endeavors to ensure that obtaining home health coverage
is not only affordable but simple. “We process all the paperwork in
our office,” says Ara. “There’s nothing that our clients need to do.”
Care Solutions staff takes time to explain their services in a custom
that is clear, perspicuous and to the point. First-time clients are
welcome to call the office. Care Solutions also offers comprehensive
assessment, a service in which staff members meet with families one-on-one
in their homes to explain their services. In addition, a nurse performs
a thorough assessment of a client’s living environment, family dynamics,
safety and comfort level and provides him or her with recommendations
based on the assessment.
“Comprehensive assessment allows a nurse to determine whether, for example,
a client needs food brought to his home through Meals on Wheels program.
It can also help us determine if a client needs transportation or laundry
services,” says Ara. “There is never a charge to have a nurse come to your home.”
Aside from comprehensive assessment, Care Solutions offers patient-family
education for the purpose of providing families with insight regarding
health teachings. Teachings may range from lessons on diabetes, pain control,
home safety, wound treatment and medication management.
Medication is managed through consultation with client’s physicians.
“We coordinate with our physicians and communicate with our clients’
doctors regarding their medications” says Ara. “We let doctors know
which medications we recommend in order to avoid patients taking two
medications that should not be combined.”